Warranty
and After Sales
Support
Warranty and After Sales
Support
warranty management and support service
Speer has assign over 55 employees with an area of 1,200 square meters to provide the warranty management and support service.
+
99000
Fixed Phones
In 2016, Speer received almost 150,000 damaged phones. Fixed and returned over 110,000.
Manage manufacturer’s
Seedstock and Spare Parts
Process DOA, DAP and Out of Warranty phones
Supports all Telcel’s CACs and STTs.
Manage manufacturer’s
Seedstock and Spare Parts
Process DOA, DAP and Out of Warranty phones
Supports all Telcel’s CACs and STTs.
Negotiation with factories
Negotiates with factories Seedstock %, Spare Parts % and provides photos, videos and other information necessary to support our Partner’s claims to the factory in China.